WebSep 23, 2024 · role responsibilities. Customer Support Representative. A customer support rep works on the front lines of customer support, typically in an entry-level role at a company. They’re responsible for answering phone calls, live chats, emails, web tickets, and social media messaging incoming from customers. Customer Support Engineer. WebApr 6, 2024 · Career Path For a Senior Desktop Support Analyst. Senior desktop support analyst is a role that offers a diverse range of career paths and opportunities. Many senior desktop support analysts start out as senior desktop analyst, deployment specialist, or infrastructure analyst. With experience and proven success, they can move up to more …
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